Our Cancellations, Return and Refunds Policy

Customer can cancel/stop their subscription by reaching out to the customer support on +91 8888 12 9009, from monday to friday during working hours.

Subscription amount shall not be refunded under any circumstances.

Multiple Accounts cannot be created with same address, if found then Mitahar Rotica has the right to cancel/stop the Customer's subscription.

FnV Cancellation (At the time of delivery only)

Going forward, if the customer denies taking the FnV order at the time of delivery, he/she will have to pay a cancellation charge of Rs. 100.

Billing Policy & Payment

Customer bill is generated on the last day of every month.

In case of bill payment by cheque, please draw the cheque in favour of 'Aaditya Enterprises.' Payment in cash will not be accepted under any circumstances.

Customers are liable to receive the Transaction details for the latest 6 months only, Mitahar Rotica will not provide the Customer transaction details beyond 6 months.

Return Policy

The return policy has been revised. As per the new policy, Mitahar Rotica doesn't have a return policy until and unless it is related to the product quality. Hence if the customer wants to return a product because he/she doesn't require it, in such cases we will simply deny the customer.

Any product quality issues must be raised within 24-48 hours of the issue occurrence to take preventive/corrective actions. If the users highlight issues beyond the said timeline, then AE may decline to entertain the query / request / concern / complaint. AE will not bear any loss or claim arising due to not highlighting the query / request / concern / complaint within the above-mentioned timeline.

Disclaimer

"We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".

Any difference between the representational image and the original product is for advertorial purposes only.

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